- Richard Bogle
- Michael Crooymans
- Henry Ee
- Roberto Grosso Ciponte
An established professional in the business continuity industry, Rich is currently VP of Business Continuity for Synchrony Financial. Prior to this, he led crisis management, business continuity and disaster recovery activities in a global context for two of the world’s largest investment management organizations, and for a leading international general insurance and reinsurance group. He is certified as a Member of the Business Continuity Institute (MBCI), and is a Certified Business Continuity Professional (CBCP) with the Disaster Recovery Institute.
In addition to being a regarded speaker at global business continuity conferences and author of industry publications, Rich is the cofounder of the award winning Business Risk & Resilience XGen initiative; an education and networking forum for the next generation of industry leaders. He has been an elected member of the BCI Global Membership Council since 2012, and an elected member of the BCI US Chapter Board in September 2014. Rich is also a former CIR Industry Newcomer of the Year Award Winner, CIR Industry Initiative of the Year winner, and served for several years as the Vice Chair of the IBM BC&RS Client Community.
Michael, originally from New Zealand, has been involved with Business Critical systems (Tandem / HP NonStop) since 1985. Michael joined Sogeti in 1989 and by 2003 he had developed himself to the position of BCM Consultant – a subject about which he is very passionate. Michael has helped many companies to implement and/or improve their BCM capability. Due to his IT background he is also occasionally involved in IT Service Continuity assignments.
Michael passed the DRII and CBCI exams with merit in 2005 and 2015 respectively. He has been affiliate member of the BCI since 2011 and is currently completing his MBCI application.
Since presenting at the BCI conference in London in 2012 he has actively been involved with the promotion and development of BCM in the Netherlands. Initially assisting with the BC Café and soon thereafter as a member of the BCI-NL Forum core team. As well as helping set up the BCI BE/NE Chapter he is also the leader of 2 of the work groups and represents the BCI-NL Forum at the NEN BCM standards commission and is involved development of new standards. Michael also represents the BE/NE chapter at the BCI Group Membership Council. In this role he also reviews updates to the GPG, training courses and acts as judge for various BCI awards. He won the 2015 BCI European Award: Continuity and Resilience Professional (Private Sector) and was shortlisted for the Global Award.
Henry Ee is the founder and Managing Director of Business Continuity Planning Asia Pte Ltd (BCP Asia). With over 20 years of Business Continuity, Enterprise Risk, IT-Disaster Recovery and Crisis Management experience, he has undertaken over 300 BCM projects spanning across Asia Pacific and across a spectrum of industries including Banking & Finance, Healthcare, Manufacturing, Telecommunication, IT, etc. An experienced trainer, Henry has trained and guided over 5000 professionals across Asia.
Before starting BCP Asia, he gained practical experience as an end-user through holding senior positions as Regional BCP Manager in 2 international banks, ABN AMRO and JP Morgan Chase, where he rolled out comprehensive regional BCP programs and rigorous trainings & exercises.
The first Asian to be elected to the Board of BCI (UK), he was later awarded with the Lifetime Achievement Award by BCI in October 2010. A member of the working committee of for various standards including ISO 22301, SS540:2008, etc.
More than 8 years expertise in managing Call Centres and more than 5 years expertise in Enterprise Risk Management (ERM) within FMCG.
Implemented qualitative and quantitative standards and dashboards for all Nespresso Call Centres. standards Improved operators effectiveness by implementing unified technology, scripts and other concrete actions.
Increased risk awareness and embedded Business Continuity Management culture at all company’s levels.
Implemented and improved Business Continuity Management methodology at Nestlé.
Ensured robustness of Business Continuity framework by delivering policies, guidelines, communication plans, and reporting insights to Executives.
Built and trained network of Business Continuity Champions in all Europe, Africa, Asia and Latin America.
Regularly involved in Business Continuity Management congress in order to share Nestlé’s best practices and to evaluate the maturity of our methodologies.
- Business Continuity Management
- Call Center Management
- Enterprise Risk Management / Risk Management
- Insurance / Risk Financing
- Loss Prevention Management